Frequently Asked Questions

Please reach us at Sales@spider-web.ca if you cannot find an answer to your question.

How can I check if your service is available in my area?

You can check service availability by contacting us,

We currently have towers near the following areas,

Rosetown, Reinland, Blumenfeld, Plum coulee, Winkler, Darlingford, Thornhill, Kane, Brown, and Hwy 32 201 corner. https://spider-web.ca/coverage-map

Who do I contact?

For billing related questions Billing@spider-web.ca

For repairs, sales or any other related issues Sales@spider-web.ca

What sort of payment methods do you offer?

We offer automatic withdrawal for access credit union members, E-transfer, Credit Card or you can opt to mail a check every month.

How do I access my account information?